Privacy Policy

1. Introduction Progression Tech Labs ("we," "us," "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL] or use our AI solutions and services. It applies to all users, regardless of location, and addresses compliance with major data protection regulations, including GDPR, CCPA, and others.

2. Information We Collect We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("personal data"). The types of personal data we collect depend on your interactions with us and include:

a. Information You Provide to Us:

Contact Information: Name, email address, phone number, postal address.
Account Information: Username, password, and other login credentials.
Financial Information: Payment details, billing address.
Communications: Any information you provide when you contact us for support or customer service.

b. Information We Collect Automatically:

Usage Data: Information about your interactions with our website, including IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your activities on our website.

c. Information from Third Parties:

Third-Party Services: Information from third-party services that you connect to our services, such as social media accounts.

3. How We Use Your Information We use the collected information for various purposes, including:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To develop new products, services, features, and functionality.
To process your transactions and manage your orders.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the services, and for marketing and promotional purposes.
To send you emails.
To find and prevent fraud.
To comply with legal obligations.

4. Legal Basis for Processing Personal Data (EU and UK Users) For users in the European Union (EU) and the United Kingdom (UK), our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We process personal data where:

We need to perform a contract with you.
You have given us permission to do so.
The processing is in our legitimate interests and is not overridden by your rights.
We need to comply with the law.

5. Sharing Your Information We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data Retention We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy

6. Data Retention We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

7. Your Privacy Rights

a. Rights Under GDPR (EU Users) If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

Right to Access: You have the right to request access to your personal data and obtain information about how we process it.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to our processing of your personal data under certain circumstances.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

b. Rights Under CCPA (California Users) If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal data we have collected about you.
Right to Delete: You have the right to request that we delete any personal data we have collected about you.
Right to Opt-Out: You have the right to opt-out of the sale of your personal data.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for exercising your privacy rights under the CCPA.

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

c. Other Jurisdictions Depending on your location, you may have additional rights under local data protection laws. Please contact us to understand your rights and how to exercise them.

8. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. International Data Transfers Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our website servers are located in the United States, and our third-party service providers operate in various countries. This means that when we collect your personal data, we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy. These include implementing the European Commission's Standard Contractual Clauses for transfers of personal data between our group companies and our third-party service providers and partners, which require all such parties to protect personal data they process from the EEA in accordance with European data protection law.